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Privacy Policy

Origin 1 (UK) Ltd (trading as design4dentists)

In this privacy policy references to "we", "us" and "our" are to Origin 1 (UK) Ltd. References to "our Website" or "the Website" are to www.design4dentists.com

The purpose of this document

1. Origin 1 (UK) Ltd is committed to protecting the privacy and security of your personal information.

2. This privacy notice describes how we collect and use personal information about you during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR).

3. It applies to customers/clients, referral partners, suppliers, and any other third parties relevant to the company’s business.

Data controller

Origin 1 (UK) Ltd is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

This notice applies to customers/clients, referral partners, suppliers, and any other third parties relevant to the company’s business. This notice does not form part of any contract of employment or other contract to provide services. We may update this notice at any time.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

What we do with your information

We will comply with Data Protection Act 1998 and other applicable laws. This says that the personal information we hold about you must be:
1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.

What personal information we collect and how?

We collect personal information about customers/clients, referral partners, suppliers, and any other third parties relevant to the company’s business via telephone or face-to-face conversations, email correspondence, website contact request forms, and any other day-to-day business activities. We may sometimes collect additional information from third parties including customers, suppliers and other referees or in order to perform other background checks.

How we use your personal data

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

1. To process your order, or where we need to perform the contract we have entered into with you, or to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may contact you by phone or use your email address to send you information on our other related products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
3. We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
4. Where we need to comply with a legal obligation.

We may also use your personal information in the following situations, which are likely to be rare:
1. Where we need to protect your interests (or someone else's interests).
2. Where it is needed in the public interest [or for official purposes].

Origin 1 (UK) Ltd uses the information collected from you to perform the contract we have entered into with you to provide you with the benefits of being a Origin 1 (UK) Ltd customer/client. Origin 1 (UK) Ltd also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, Origin 1 (UK) Ltd will be acting on the instruction of its client and will work hard to ensure that the client is fully GDPR compliant.

Marketing

We would like to send you information about our products and services and other companies’ in our group which may be of interest to you. If you have consented to receive marketing, you may opt-out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, click the unsubscribe button here.


If you fail to provide personal information

If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as providing a benefit or service), or we may be prevented from complying with our legal obligations (such as to ensure the health and safety of our workers).

Change of purpose

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. Origin 1 (UK) Ltd will use such information to identify its visitors. Origin 1 (UK) Ltd may also collect statistics about the behavior of visitors to its website.

Origin 1 (UK) Ltd’s website may use cookies, which are strings of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Our website may use cookies to help Origin 1 (UK) Ltd identify and track visitors and their website access preferences. Origin 1 (UK) Ltd’s website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before visiting Origin 1 (UK) Ltd’s website. For more information on the cookies we use, please see our cookie policy.

Any information Origin 1 (UK) Ltd holds about you and your business encompasses all the details we hold about you and any transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit processing agencies, or references provided by you in the course of your dealings with us.

Origin 1 (UK) Ltd will only collect the information needed so that it can provide you with the products and services it offers.

Legal basis for processing any personal data

The legal basis for processing your personal data is to meet our contractual obligations to our customers/clients, suppliers, referral partners, and any other third parties relevant to the company’s business.

Legitimate interests pursued by Origin 1 (UK) Ltd and/or its clients

To provide and promote the products and services offered by Origin 1 (UK) Ltd and/or to market the services and/or products offered by Origin 1 (UK) Ltd existing clients and/or suppliers and referral partners.

Your right to withdraw personal information

Through agreeing to this privacy notice you are consenting to Origin 1 (UK) Ltd processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing database@design4dentists.com or writing to us. (See last section for full contact details.)

Origin 1 (UK) Ltd may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. Origin 1 (UK) Ltd requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.

Consent

We do not need your consent to process your personal data in order to perform our contractual obligations to you. In limited circumstances, we may approach you for your written consent to allow us to process certain data or particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent. You should be aware that it is not a condition of your contract with us that you agree to any request for consent from us.

Data sharing

We may have to share your data with third parties, including third-party service providers and other entities in the group. We require third parties to respect the security of your data and to treat it in accordance with the law. We may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information.

Why might you share my personal information with third parties?

We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.

Which third-party service providers process my personal information?
"Third parties" includes third-party service providers (including contractors and designated agents) and other entities within our group. The following activities are carried out by third-party service providers:
• IT services, such as online backup, email, domain name and website hosting services
• Online software licence registration, website programming and/or maintenance
• Online and offline marketing, copywriting, social media
• Printers, signage and product manufacturers, signs and graphic installers, couriers

The activities for which we use third-party service providers may change from time to time in order for us to meet the needs of the business.

How secure is my information with third-party service providers and other entities in our group?

All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

What about other third parties?

We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal information with a regulator or to otherwise comply with the law.

Retention Policy

Origin 1 (UK) Ltd will process personal data during the duration of any contract and will continue to store only the personal data needed for five years after the contract has expired to meet any legal obligations. After five years any personal data not needed will be deleted.

How we store your data

Data is held in various countries in the EEA, using different (multiple) servers. Origin 1 (UK) Ltd may store some personal data outside the EEA, including in the USA. Any data held in the USA will be subject to Adequate Provisions in the form of the Privacy Shield framework.

No data will be held in countries outside the EEA which do not have Adequate Provisions in relation to data protection.

Rights of access, correction, erasure, and restriction

Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.

Your rights in connection with personal information
Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

• Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us in writing by emailing database@design4dentists.com.

No fee usually required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us in writing by emailing database@design4dentists.com. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

Changes to this privacy notice

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

The details for each of these contacts are:

Data Protection Officer
Design4dentists trading as Origin 1 (UK) Ltd
7e Dukes Yard
Acme Road
Watford
Hertfordshire
WD24 5AL
Email: database@design4dentists.com


Data Protection Regulator:
Information Commissioner’s Office
Telephone 0303 123 1113 or complete a form at: https://ico.org.uk/concerns/handling/